Privacy Policy
This Privacy Policy describes how Basmastour LLC collects, uses, and protects your personal data when you browse the site basmastour.com or place an order. It applies in addition to the General Terms and Conditions of Sale.
ARTICLE 1 – DATA CONTROLLER
The data controller is Basmastour LLC, a Limited Liability Company registered in the State of New Mexico (United States), with its registered office located at 2105 Vista Oeste NW, Ste E 3550, Albuquerque, NM 87120, United States.
Contact: basmastour@gmail.com
ARTICLE 2 – DATA COLLECTED
When you place an order, we collect the data you provide: first name, last name, email address, phone number, shipping and billing address, and details of your orders. Payment data (card number) is processed directly by payment providers and is never fully accessible to us.
When you browse the site, we automatically collect certain technical data: IP address, type of browser and device, pages viewed, via the cookies described in Article 8.
If you subscribe to our newsletter, we collect your email address with your consent.
ARTICLE 3 – PURPOSES AND LEGAL BASES
Your data is processed for the following purposes: processing and delivery of orders, billing and customer service follow-up (contract execution); sending commercial communications and the newsletter (consent, which you can withdraw at any time via the unsubscribe link in each email or by writing to basmastour@gmail.com); audience measurement and site improvement (legitimate interest or consent depending on the cookies concerned); compliance with our legal obligations, including accounting, and dispute management (legal obligation and legitimate interest).
Your data is never sold to third parties.
ARTICLE 4 – RECIPIENTS OF THE DATA
Your data is accessible only to the providers necessary for the operation of the store: Shopify Inc., which hosts the site and stores the store data on secure servers; payment providers (transactions are encrypted and comply with PCI-DSS standards); carriers responsible for delivery (Colissimo, Mondial Relay, Happy Post in particular), who receive the strictly necessary data for the delivery of your order; and, if applicable, our email service provider for the newsletter.
These providers process your data only to the extent necessary for the services they provide to us. Your data may also be disclosed if the law requires us to do so.
ARTICLE 5 – TRANSFERS OUTSIDE THE EUROPEAN UNION
Some of our providers (notably Shopify) are located outside the European Union. When data from residents of the European Union is transferred outside the EU, these transfers are governed by appropriate safeguards as defined by the GDPR, including the standard contractual clauses of the European Commission implemented by our providers.
ARTICLE 6 – RETENTION PERIODS
Your order and billing data are retained for the time necessary to fulfill the contract, then archived for the applicable legal retention periods (10 years for accounting documents). Data related to the newsletter is retained until you withdraw your consent, or deleted after 3 years of inactivity. Browsing data and cookies are retained for a maximum of 13 months.
ARTICLE 7 – YOUR RIGHTS
In accordance with the GDPR, you have the following rights regarding your data: right of access, right to rectification, right to deletion, right to object, right to restrict processing, right to data portability, and right to withdraw your consent at any time for processing based on that consent.
To exercise these rights, write to basmastour@gmail.com specifying your request. A response will be provided within one month. If you reside in France, you may also file a complaint with the CNIL (www.cnil.fr); residents of other EU countries can contact their national data protection authority.
ARTICLE 8 – COOKIES
The site uses cookies. Functional cookies are essential for the operation of the store (cart, session, secure payment) and do not require consent. Audience measurement and personalization cookies are only placed with your agreement. You can configure your browser at any time to refuse or delete cookies; some features of the site may then no longer be available.
ARTICLE 9 – SECURITY
We implement appropriate technical and organizational measures to protect your data against loss, misuse, unauthorized access, disclosure, alteration, or destruction. Communications with the site are encrypted via SSL protocol, and payments comply with PCI-DSS standards. However, since no method of transmission over the Internet is 100% secure, we cannot guarantee absolute security.
ARTICLE 10 – MINORS
The site is not intended for minors. By using this site, you declare that you have reached the age of majority in your country of residence.
ARTICLE 11 – MODIFICATIONS
We reserve the right to modify this Privacy Policy at any time. Changes take effect as soon as they are published on the site. In the event of a substantial change, a notice will be displayed on this page. Last updated: June 2026.
ARTICLE 12 – CONTACT
For any questions regarding this policy or your personal data:
Basmastour LLC
2105 Vista Oeste NW, Ste E 3550
Albuquerque, NM 87120 — United States
basmastour@gmail.com